2014 Winners & Shortlists

PATROL CHALLENGE

BrandNISSAN MIDDLE EAST
Product/ServicePATROL
EntrantTBWA\RAAD Dubai, UNITED ARAB EMIRATES
CategoryDigital Media in a Direct Campaign
Entrant Company TBWA\RAAD Dubai, UNITED ARAB EMIRATES
Advertising Agency TBWA\RAAD Dubai, UNITED ARAB EMIRATES

The Brief

In 2010, the Nissan Patrol was launched as The Hero of All Terrain. Our high-end model sales managed to overcome the leader, Toyota Land Cruiser, in that segment. But the bigger market share (over 80%) was in the lower-grade model and this was huge potential for growth that was not tapped into. In the highly-competitive SUV segment, superior features define the purchase decision. But with SUV press ads communicating catalogue-style features without benefits, ATL communication became a sea of sameness. There was only talk, no engagement. Our insight was that people don’t believe claims; they want proof. So we needed a responsive medium to prove that our features were best-in-class, in a path-breaking manner.

Creative Execution

Our print campaign showed how each feature overcame a challenge. To create user-generated content, we used TV, Facebook and banners to drive people to our microsite and challenge the Patrol. 600 challenges were submitted and shortlisted to 10. People voted and the chosen idea was “Patrol pulling a cargo plane”. It was risky. But to prove that Patrol could take on the toughest challenge, we decided it should pull the heaviest commercial aircraft, a 170 tone Russian Cargo Plane tons, and beat the record set last year by the Toyota Tundra which pulled the Endeavour space shuttle weighing 150 tons.

Describe the creative solution to the brief/objective.

How do we get across to people who are fed up and not responding to these claims since they do not believe them anymore? We needed to prove the skeptics wrong; we needed people to know, feel and experience the features themselves. We created a new platform - Challenge.

Results

We didn’t just break through the sales barrier; we broke a Guinness World Record. - The Patrol Challenge site registered 600,000 interactions. - 600 challenges were submitted by users. - Over 10,000 people voted to choose the final challenge. - Over 1 million views on YouTube. - 50 stories generated in Print, Online & Broadcast. - More importantly, sales increased by 30% and market share increased by 33.33% (Source: Nissan Middle East Sales Data 2012-2013). By using digital media to let the audience challenge the Patrol, we claimed and proved why it is The Hero of All Terrain.

Credits

Name Company Role
Katib Belkhodja Nissan Middle East Brand Manager
Lara Ayoub Agha Nissan Middle East Assistand Brand Manager
Yolande Pineda Nissan Middle East General Manager Corp Comms
Reham Eldidi Nissan Middle East Assistant Manager Corp Comms
Saad Gharzeddine TBWA/Raad Senior Account Director
Natasha Monteiro TBWA/Raad Senior Account Manager
Fadi Awada TBWA/Raad Account Manager
Gerard Fadel TBWA/Raad Account Executive
Sandeep Fernandes TBWA/Raad Creative Director
Guido Pecego TBWA/Raad Associate Creative Director
Sumanth Wilkins TBWA/Raad Senior Art Director
Dan Jacques TBWA/Raad Copywriter
Moe Shehebar TBWA/Raad Senior Arabic Copywriter
Jason Simms Ketchum Raad Senior Account Director
Melhem Najem Mindshare MENA Director – Client Leadership
Yara Maroun Mindshare MENA Account Manager
Luke Morris Mindshare MENA Senior Account Manager Digital
Lina Chalak Mindshare MENA Senior Account Executive Digital
Steve Haddad Mindshare MENA Account Executive
Shiboo Shamz Mindshare MENA Digital Project Manager