2022 Winners & Shortlists

WAITOGRAPHER

BrandHILTON
Product/ServiceHILTON
EntrantTBWA\RAAD Dubai, UNITED ARAB EMIRATES
CategoryTravel, Leisure, Retail, Restaurants & Fast Food Chains
Idea Creation TBWA\RAAD Dubai, UNITED ARAB EMIRATES
Media Placement MERKLE Dubai, UNITED ARAB EMIRATES
PR SEVEN MEDIA Dubai, UNITED ARAB EMIRATES
Production BKP MEDIA GROUP Dubai, UNITED ARAB EMIRATES

Write a short summary of what happens in the film

We open on a wide group of friends sitting at a dinner table, having a blast. They look like they are truly enjoying one of the best nights of their lives, with genuine laughter. As the waiter passes, a girl from the group hands her phone over to him who’s walking by so he can take their photo. Looking at the photo on the screen, she shakes her head smiling, like uh-uh and asks the waiter: ‘Can you take another one?’. And this is the start of a series of endless trials. The screen is overlayed with all the bad photos being taken one after the other and build the crescendo as we go. Here, the waiter’s face starts to look like he’s really stressed. The waiter accidentally drops the phone. Total silence before Waitographer, certified mobile photographers program, is being introduced as the solution to the problem.

Cultural / Context information for the jury

Daniel Kahneman, the Nobel winning economist has proven that each individual has two selves: the experiencing self, who knows only the present moment and the remembering self, the storyteller. While hospitality brands talk constantly about uplifting their experience, too often the outcome is an impersonal standardization of the guest experience. What we needed to achieve was an uplift in experience that would be felt at a personal level and would be even worth sharing and talking about. Our memories tell the stories of our life. Many memories are created when people stay and dine at a Hilton. So how do we help people not just create those great memories, but also keep them forever to remember and cherish? The answer is simple: the cornerstone of a great memory is a great photo.

Credits

Name Company Role
Walid Kanaan TBWA\RAAD Chief Creative Officer
Joe Lahham TBWA\RAAD Managing Director
Jennifer Fischer TBWA\RAAD Chief Innovation Officer
Krix Berberian TBWA\RAAD Regional Creative Director
Camilo Alzate TBWA\RAAD Designer
Nour Christidi TBWA\RAAD Copywriting
Haikel Ben Hamouda TBWA\RAAD Strategy
Ian Carvalho TBWA\RAAD Brand Leader
Tanya Fitoria TBWA\RAAD Client Servicing
Zuhair Khan TBWA\RAAD Motion Designer
Romy Abdelnour TBWA\RAAD PR & Communications
Zeina Safa TBWA\RAAD Copywriting
Marianne Sargi TBWA\RAAD Head of Production
Rozy El Beainy TBWA\RAAD Production
Samir Syriani - Film Director
Ezzat Habra TBWA\RAAD Traffic
Naveen Madurakariyan TBWA\RAAD Traffic
Links
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