2011 Winners & Shortlists

DRESSING ROOM CONFUSION

BrandDEPECHE MODE
Product/ServiceFASHION STORE
EntrantJWT Beirut, LEBANON
CategoryConsumer Services
Entrant Company:JWT Beirut, LEBANON
Advertising Agency:JWT Beirut, LEBANON

Results and Effectiveness

A noticeable increase in Lebanese women selecting the "stylist" program.

Creative Execution

The permanent installation is a small fitting room with white walls, one huge mirror, one chair and one help button. All connected with a huge mural leading from the customer (seated) all the way to the Help button. Upon pressing the help button a neon sign lights up on the outside signaling the “stylist” to enter the room to provide assistance. “entre nous” is chosen as a signal to enhance confidence and privacy.

Insights, Strategy and the Idea

In-store announcement of the Personal Assistance Service in Depeche Mode; a concept store. The Lebanese women prefer shopping on their own and they normally decline any store assistance service. In order to overcome this barrier we created a “Help Room”.

Credits

Name Company Role
JWT-Beirut JWT-Beirut -