2019 Winners & Shortlists

THE SOUND OF SHISHA

Bronze Lynx
Client/BrandAUBMC
Product/ServiceAWARENESS CAMPAIGN
EntrantTBWA\RAAD Beirut, LEBANON
Type of EntryHealth & Wellbeing: Education & Awareness
CategoryBrand-led Education & Awareness
Idea Creation TBWA\RAAD Beirut, LEBANON
Production G. NAHAS FILMS Beirut, LEBANON

Why is this work relevant for PR?

The sound of shisha shined a new light on a national health crisis previously overlooked by media in Lebanon - shisha smoking and its relationship to throat cancer. In partnership with the American University of Beirut Medical Center we created a social experiment, surprising smokers in the middle of their puffing at cafés. We turned the shisha itself into a tool to deliver a powerful message they could no longer ignore. Our stunt video spread like wildfire on social media, winning over the public opinion and turning TV channels, bloggers and celebrities into advocates for the cause.

Describe any restrictions or regulations regarding Healthcare communications in your country/region (imposed by healthcare regulatory bodies, government, TV stations, etc.)

In 2012 the Lebanese government banned tobacco related advertising in television, radio, print media, and point of sale. Social Media platforms also don't allow ads that promote the use or sale of smoking accessories (ex: tobacco pipes, hookahs, hookah lounges, rolling papers, vaporized devices, shisha, electronic cigarettes).

Describe the target audience

While our main target audience was shisha smokers as they are the final decision makers when it comes to puffing or not. We also wanted to raise awareness among the general public, ultimately trying to get the media and government officials to rally behind our cause.

Background

Lebanon, a country smoking its way to cancer In recent years, Lebanon has been ranked third globally for having the most smokers per capita, propelling this tiny country into the top 10 countries when it comes to smoking-related cancer. The Lebanese government has failed to enforce a smoking ban in public places and has received a violent backlash from the hospitality industry, which has pressured politicians to overlook this health crisis. Shisha is not “really” smoking While people in Lebanon have come to recognize the dangers of smoking, shisha is ironically seen as an exception. People even mention shisha as a healthier alternative, wrongly believing that this fun, flavoured and water-based social activity is not harmful to their health. For World Cancer Day, AUBMC was looking to take on the fight against shisha smoking and shine the light on a lesser-known cancer that’s directly related to shisha smoking: throat cancer.

Describe the creative idea (20% of vote)

We knew that attacking shisha with generic cancer propaganda was not the right approach to change behaviour amongst Lebanese people. We needed to find a creative way to get their attention and demonstrate the long-term consequences of shisha smoking. Immersion vs. Intervention Instead of going on TV with an alarming message, we decided to get shisha smokers to experience first-hand what throat cancer feels like. So, we decided to give people a taste of cancer by conducting a social experiment at the place where it all begins, a shisha café in Beirut. Using the “poison” to teach the lesson To put the final nail in the coffin, we decided to use the shisha itself as a device to help bring our message home and get people to directly question their behaviour while puffing on the poison, reminding them that they are the ones playing with the shisha Russian roulette.

Describe the strategy (30% of vote)

We knew that our task wouldn’t be easy, not only because shisha is seen as a staple of Lebanese culture but also because of the cultural sensitivity surrounding the word cancer. Cancer, a difficult conversation to have in the Middle East In Lebanon there has always been a taboo around cancer and people avoid having an open conversation about it in social settings. People still believe that discussing it openly is inviting the disease into their home. Not only do people avoid the talk about cancer, they even avoid uttering the name, literally calling it “the other disease” (”haydak al marad” in the Arabic language). Beyond words, we needed to demonstrate the risk of shisha smoking by getting people all choked up in order for them to start protecting their throats and take this issue seriously.

Describe the execution (20% of vote)

Hooking our audiences up with a practical joke To grab people’s attention during our social experiment and hook the audience online for them to continue watching, we started our stunt by adding an extra ingredient to the regular shisha. Before being served at the café, the shishas were filled with a harmless amount of helium—harmless to the health, but with a direct impact on the sound of the participant’s voice. At first, participants took it lightly, having fun with their transformed voices, but then this happened: Revealing the true sound of shisha by giving a voice to the survivors To conclude our social experiment, the café waiter brought an important video-message to the smokers. Not a message from a doctor, but the testimony of a throat cancer survivor who walked the cancer walk but could barely talk the talk because of it: we revealed the true sound of shisha.

List the results (30% of vote) – must include at least two of the following tiers:

A campaign that spread like wildfire on social media After uploading our stunt video on social media, our campaign went viral within minutes. Despite the fact that we were not allowed to push our content on Facebook because of regulations around promoting smoking, our video was shared more than 23.9 K times, generating 11.4 K comments and ultimately reaching over 1 million organic views within the first 24 hours. Causing a national debate in Lebanon Beyond the impressive number of views and shares on social media, our video started a real debate in Lebanon. TV channels like MTV Lebanon picked up on our social experiment, inviting doctors to highlight the relatively greater harm of smoking shisha compared to cigarettes. Ultimately, the real sound of shisha couldn’t be ignored anymore by politicians, as bloggers and Lebanese celebrities joined the public, adding their voices and volunteering to be advocates for the cause.

Credits

Name Company Position
Walid Kanaan TBWA\RAAD Chief Creative Officer
Krix Berberian TBWA\RAAD Regional Creative Director
Tracy El Houeiss TBWA\RAAD Art Director
Romy Abdelnour TBWA\RAAD Corporate Communications Director
Oswaldo Sa TBWA\RAAD Art Director ACD
Camilo Rojas TBWA\RAAD Motion Graphics Designer
Remie Abdo TBWA\RAAD Head of Strategy
Maxime Menant TBWA\RAAD Planning Manager
Nour Christidi TBWA\RAAD Copywriter
Gilbert Nahas G.Nahas Films Producer
Elie Kamal  Elie Kamal Director/DOP
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