2016 Winners & Shortlists

A SECOND MAKES A DIFFERENCE - RAMADAN CAMPAIGN

BrandTHE COCA-COLA COMPANY
Product/ServiceBEVERAGE
EntrantUM MENA Giza, EGYPT
CategoryUse of Social Media
Advertising Agency FORTUNE PROMOSEVEN Cairo, EGYPT
Media Agency UM MENA Giza, EGYPT
Entrant Company UM MENA Giza, EGYPT

Brief Explanation

Ramadan is the season of TV-Drama marathons and with drama comes lots of commercials but commercial breaks kept increasing until it became a few minutes of drama followed by triple of much time of commercials (Scattered Viewership -10% TRPs vs PY). Consumers voiced-out their dissatisfaction turning social-media into a stream of hate messages directed to brands spending communicating that advertisers should invest on social-causes instead. Coca-Cola challenged the media-scene paradigm and responded to the consumers’ demands in a very critical time announcing the launch of its campaign exclusively online and donating the TV-media budget to develop 100 villages in Egypt

Results and Effectiveness

After transforming the traditional TV-strategy into an epic social-media campaign with only 10% of TV campaign cost, the campaign was the talk of town. -Despite being the last brand to launch; Coca-cola achieved the highest viewership scores in the market with a total of 13M views in 10 days -The campaign reached the target-audience and the hashtag had the highest exposure (62M Impressions) -More than 200 pages (social-media influencers, websites and brands) posted about the campaign -Coca-Cola led the social-media conversation with a total of 27,000 mentions -Coca-Cola's social-media platforms ranked first in terms of audience size and fastest growing

Creative Execution

The campaign relied solely on Facebook, YouTube & Twitter: Pre-Launch: 15" copy announcing that Coca-Cola's Ramadan campaign will only be aired on social-media and the TV budget will be used to develop more than 100 poor villages in Egypt Launch: 4 consecutive copies tackling the prejudice in our society; each copy was supported heavily for one day then all copies equally aiming for a cultural change that will lead to spreading of happiness Sustain: "Raise Your Hand" social media movement where consumers were involved in donating an extra 1EGP to the 100-villages project for every uploaded photo using the hashtag

Insights, Strategy and the Idea

Coca-Cola's core target audience is higher teens and young adults who kept on anticipating Coca-Cola's Ramadan campaign which was obvious in their social-media mentions to the brand. And because consumers voiced out their dissatisfaction with the amount of cluttered TV-ads, Coca-Cola decided to take immediate actions and launch the campaign relying 100% on social-media (Facebook & YouTube) communicating "you voiced-out your demands and we as a brand listened" thus defying the advertising norms of Ramadan. The feedback was instant and massive and the results were game changing Coca-Cola's strategy was consumer-centric, leading to a pioneering strategy in the Ramadan marathon

Credits

Name Company Role
Dina Hashem UM MENA Managing Director
Karim Tawfik UM MENA General Manager
Salma Shedid UM MENA Media Manager
Hadil El Zanaty UM MENA Senior Digital Media Executive
Nariman Ebrashy UM MENA Senior Media Executive
Ahmed Hany UM MENA Performance Manager
Ahmed Ibrahim UM MENA Senior Buying Manager
Ahmed Saleh UM MENA Head of Content
Mariam Raafat The Coca Cola Company IMC Manager
Farah Madian The Coca Cola Company Media Executive