2016 Winners & Shortlists

MEET THE FAMILY

BrandNESTLÉ
Product/ServiceNESCAFÉ ARABIANA
EntrantMEC MENA Dubai, UNITED ARAB EMIRATES
CategoryUse of Digital Media
Advertising Agency PUBLICIS MIDDLE EAST Dubai, UNITED ARAB EMIRATES
Advertising Agency 2 THE ONLINE PROJECT Dubai, UNITED ARAB EMIRATES
Media Agency MEC MENA Dubai, UNITED ARAB EMIRATES
Entrant Company MEC MENA Dubai, UNITED ARAB EMIRATES
Production Company MYRKOTT ANIMATION STUDIOS Riyadh, SAUDI ARABIA

Brief Explanation

We launched NESCAFÉ Arabiana in 2013 to great success. In 2015, our objectives were to continue growing awareness, and develop a platform where consumers could engage with the brand. Our stage was Ramadan, the month of gatherings when Arabic consumption coffee increases rapidly, and to our consumers' appetite for humorous content is never satiated. Our formula had to be more than just funny content, it had to represent how they are twisting long-held traditions with a mix of new beliefs. We created an animated series of a family of coffee cups depicting situations & interactions relevant to our audience.

Results and Effectiveness

1. Awareness:Objective: 1 in 3 to be aware of the brand. (33%). Achieved:44% (Source: IPSOS, April May 2015 cs June July 2015). 2. Usage: Objective: Increase trial from 2% to 8%. Achieved: 14%. (Source: IPSOS, April May 2015 cs June July 2015). 3. Video Views:Objective:5 Million. Achieved 15.2 Million 4. Facebook Reach:Objective:2 Million. Achieved : 3.2 Million 5. Sales: • Objective:+30% vs. previous period. Achieved: +90% during Ramadan. • Objective:Move market shared from 14% to 18%. Achieved: 22% • Objective:Control annual NESCAFE Ramadan dip to 5%. Achieved: 3% (vs 11% & 29% in previous years). Source: Nielson + Nestle internals

Creative Execution

We partnered with Masameer, a popular Saudi production company to produce a 6-part series, which we released weekly during Ramadan. We promoted the show via an ecosystem made of the Masameer & NESCAFE YouTube channels (90% of Youtube's traffic is via smartphones), as well as MBC's VOD platform Shahid, where it was listed as part of their exclusive shows. On Facebook we capitalized on the popular personality tests trend & created our own, matching consumers with their favorite cup from the show. Used display placements to drive traffic to our videos and heavily deployed re-targeting, thereby maximizing engagement and views.

Insights, Strategy and the Idea

We focused on young Khaleeji (GCC Local), those that live in an increasingly fast-paced world, but value their traditions more than ever. They have trouble preparing good Arabic coffee, as they lack the know-how, yet they love the taste of it. They are accessing more & more content and spending more and more time online . They're craving entertainment that speaks to their lives and experiences. With more than 50% enjoying long format videos mainly comedy and 84% accessing internet through mobile, online was clearly the best channel to communicate with them mainly through their smartphones. (source : Google Barometer)

Credits

Name Company Role
Wassim Barbara MEC MENA Sr. Account Director
Fatima Shaikh MEC MENA Director MEC Access
Vikrant Shetty MEC MENA Group Account Director
Nilofer Kassem MEC MENA Manager – Branded Content
Raja Youssef MEC MENA Associate Account Director
Khaled Shehab MEC MENA Business Unit Director
Mais Amad MEC MENA Integrated Media Planner
Suad Taji The Online Project Creative Director
Aliya Hussain The Online Project Senior Account Director
Reem Hindieh The Online Project Account Manager
Razan Abu Ghoush The Online Project Sr Community Manager
Maya Khammar Publicis Middle East Client Services Director
Teddy Abdulnour Publicis Middle East Associate Account Director
Lea Kurdy Publicis Middle East Senior Account Executive
Ramzy Haddad Publicis Middle East Executive Creative Director
Haitham Medhat Publis Middle East Senior Art Director
Relly Pilapil Publis Middle East Senior Graphic designer
Kimi Nath Publis Middle East Regional Planning Director