Brand | COCA-COLA |
Product/Service | SOCIAL CONTENT |
Entrant | J. WALTER THOMPSON DUBAI, UNITED ARAB EMIRATES |
Category | Use of Social or Community (including emerging platforms for brands) |
Entrant Company
|
J. WALTER THOMPSON DUBAI, UNITED ARAB EMIRATES
|
Advertising Agency
|
J. WALTER THOMPSON DUBAI, UNITED ARAB EMIRATES
|
Media Agency
|
UM MENA Dubai, UNITED ARAB EMIRATES
|
Creative Execution
The content was posted on Twitter only. We identified that the vast majority of online engagement surrounding football takes place on this platform as it allows followers to share opinions and spark discussion around specific topics - something essential for all fans - therefore, by asking a question in our tweet we were able to further encourage interaction/discussion around an already hotly-debated topic.
Twitter is also the best platform for current-affairs or news topics - if people were searching for this news story and seeking to engage with the discussion, Twitter offered the best avenue for them to do so.
It gained highs of 978 retweets, 96 likes, and an engagement rate of 25.4% in comparison to global brands’ metric benchmarks of 97 average retweets, 123 average likes, and 3.5% average engagement rate. Not only that but this tweet was also the most, and remains the most, re-tweeted tweet about the topic.
What made this successful is how we showed creativity in illustrating what happened and opened up a discussion without having to show a direct reference to it. Our choice to tackle the moment was also successful considering it was even reported on global news.
When producing content for Coca-Cola our communications objective is to demonstrate a true understanding of our target audience's behaviors and hobbies and to engage with these topics in a creative and interesting manner.
With this responsive tweet, we reacted to a controversial footballing moment and immediately capitalized upon the big buzz that this topic was creating on social media. Yet we did not only pass comment - we took over the discussion from a relevant Coca-Cola perspective and generated new conversation around the subject matter - all the while without having to actually show a direct reference to the moment.
Credits
Chafic Haddad |
J. Walter Thompson - Dubai |
Chief Creative Operations Officer |
Ramsey Naja |
J. Walter Thompson - Dubai |
Chief Creative Officer |
Ted Totsidis |
J. Walter Thompson - Dubai |
Head of Digital |
Alaeldin Abas |
J. Walter Thompson - Dubai |
Social Lead |
Mahmoud Alkhawajeh |
J. Walter Thompson - Dubai |
Senior Art Director |
Ibrahim AlMansoury |
J. Walter Thompson - Dubai |
Community Builder |
Saad Alqasem |
J. Walter Thompson - Dubai |
Community Builder |
William Anderson |
J. Walter Thompson - Dubai |
Account Manager |
Anas Saraj |
J. Walter Thompson - Dubai |
Creative Director |
Salma Khalife |
J. Walter Thompson - Dubai |
Graphic Designer |
Aaron Leung |
J. Walter Thompson - Dubai |
Copywriter |
Links
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